Faq

When it comes to choosing the perfect place to live off-campus, we know that asking the right questions is key!

To make things easier for everyone, we've compiled a list of the most common things we are asked about, complete with answers!

If there's anything else you're curious about, please make sure to reach out to our friendly staff and we'll be more than happy to help!

The Preiss Company takes great pride in its communities. Each of our properties' staff are available for your student 24/7/365 and are just a phone call away. Our company specializes in student housing and trains our staff on how to effectively and properly respond to any situation that may arise. Our local property managers are supported by leasing, business, and maintenance personnel along with our professionally trained student staff. Many of our offices and staff are on-site and we have expert maintenance ready to assist your student with anything we can!

Take a look at our video to learn more about The Preiss Company.

With Individual Leases, YOU are only responsible for YOUR (or your student's) rent. You aren’t liable for your roommates' rent at all! Unlike a traditional lease or a joint lease, if your roommate transfers, graduates, or fails to pay his/her rent, it does not affect you or your lease. College students have enough to worry about. An individual lease is one less thing!

Renter's insurance provides peace of mind and protection from the unforeseen events that sometimes occur. A renter's insurance policy also works to protect you from liability exposure created while your child is away from home such as accidental damage to the apartment unit, accidental damage to another resident's property or even injuries to guests while visiting. Requiring renters insurance has become a common practice throughout both on and off-campus student apartments to adequately protect student's belongings such as text books, phones, electronics and other valuables. In our efforts to continue striving to create a safer living environment for your son or daughter, we now require all residents to carry an active renter's insurance policy during their lease term. For your convenience, we've identified a National insurance provider that has agreed to provide a comprehensive policy to residents at our communities at a preferred group rate! You can enroll in our ePremium Insurance policy by choosing the option on your lease!

The Avenue offers FREE Roommate Matching Services to all of our residents. You (or your student) won't have to worry about finding a roommate online or flyering the entire campus. We'll do all of the work! All you have to do is fill out our comprehensive roommate matching form and our professionally trained Roommate Matching staff will find the best roommate for you!

Don't worry about hiring movers or renting a truck! The Avenue has fully furnished packages available. The day of moving a bed up a flight of stairs are long gone...just bring your personal items and you're set! While all apartments come with major appliances (including a washer and dryer!), each furniture package comes with both living room and bedroom furniture. The bedroom furniture includes a full-sized bed frame & mattress as well as stackable dressers for storage. The living room furniture comes with a sofa, chair, coffee table, entertainment console, and barstools. We have chosen a modern collection of pieces for your apartment that are like nothing you have seen!

All of our residents & their guarantors have access to our online resident portal, helping you and them keep up to date with their life here in Indianapolis! You or your student can pay rent online with a credit card or via checking or savings account, set up monthly payments, and submit maintenance requests, all with just a few clicks of your mouse!

YES! The Avenue has recently started welcoming your furry family members and want you to bring them with you! Make sure to register with the office and be advised that pet fees, additional pet rent and breed restrictions may apply.

We are located just STEPS from IUPUI! Our location is ideal to go to and from campus. Couple that with our convenient retail locations and you'll almost never need to go far to get what you need!

You do not have to be a student! While our community is ideal for the student lifestyle, we will lease to anyone who fits our qualifying criteria.

We do! Even though we're within walking distance to almost everything you'll need, we do have spots for you to park your wheels! Ask our office team about our covered, key-fob access garage parking!
*Additional monthly fee applies

Our leases are "term leases" which means that there is a set amount for occupying your room between specific dates. Your monthly payment is an installment that is broken down into equal monthly installments with the first being due on your move-in day. (Most leases are 12-month terms, however we sometimes have short-term leases available) You are welcome to pay your monthly installments in advance as long as you keep your account current and in good standing. Unfortunately we do not offer discounts for prepaid rental installments at this time.

Not if you can qualify on your own! We will run a credit and background check. If you meet our requirements you do not need a guarantor. If you are an international student you can pay an additional deposit.